Electrify America is a complex system with both positive and negative aspects. On one hand, their chargers have made EVs more accessible and practical for many non-Tesla owners, enabling people to consider EVs more seriously. On the other hand, challenges such as the company’s history of reliability issues and the aftermath of Dieselgate have hindered its success. It’s fair to say that these setbacks played a role in the decline of CCS1 in the United States.
Looking back at 2023, we see a mixed story. A recent infographic released by the company provides insights into its progress, although it’s important to note that the information comes directly from Electrify America, so there may be a bias towards highlighting the positive aspects (article continues after the infographic).
Starting with the numbers, Electrify America states that it now has over 900 stations with more than 4,000 DCFC stalls scattered across 47 U.S. states, Washington, DC, and five Canadian provinces.
However, the company’s upgrade efforts need to be taken into consideration. Out of over 4,000 chargers, only around 680 have been upgraded, which is crucial given that the initial stations struggled to handle regular usage. While this caused inconvenience for some users, the newer, upgraded stations have generally shown improved reliability.
One key indicator of improvement is the significant increase in charging sessions and electricity dispensed from 2022 to 2023, coinciding with the growth in EV sales. Additionally, the company’s newest station designs require around 80% fewer service dispatches compared to the older designs.
There has also been a notable increase in technical staff and corresponding improvements in technician training, aimed at faster repairs and maintenance. The company is working closely with customers, industry partners, charger manufacturers, and automotive manufacturers.
Looking ahead to 2024 and 2025, Electrify America plans to continue upgrading its chargers, expanding stations, adding NACS ports, implementing idle fees, and exploring new sites.
However, as the charging landscape evolves and more players enter the market, it remains to be seen whether these improvements will be enough to compete with other networks, particularly the Supercharger network.
Featured image by Electrify America.
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